website/TASKS.md

TASKS.md - EZSCALE Site Task Tracker

Phase 1: Foundation & Core Setup ✅

• Initialize Laravel 12 project with Vue + Inertia starter kit (base install in website/)
• Configure domain routing (ezscale.dev, account.ezscale.dev, admin.ezscale.dev)
• Set up MySQL 8.x database (ezscale_billing + test DB)
• Configure Redis (cache, queue, sessions)
• Install core dependencies (cashier, fortify, passport, paypal, spatie, inertia, vue3)
• Create complete database schema (30 migrations, 15 custom tables)
• Set up Laravel Fortify with Vue/Inertia auth pages (7 pages: login, register, forgot/reset password, verify email, confirm password, 2FA challenge)
• Implement 2FA (TOTP via Fortify)
• Configure spatie roles: admin and customer
• Set up middleware: auth, role-based, rate limiting, HandleInertiaRequests, EnsureUserNotSuspended
• Create 14 Eloquent models with factories, relationships, and casts
• Create seeders (roles/permissions, plans, admin user)
• Build customer dashboard + admin dashboard (placeholder)
• Set up Pest testing framework (24 Phase 1 tests passing)
• Dark mode UI across all pages
• Configure Cloudflare Zero Trust for admin panel
• Set up GitHub Actions CI/CD pipeline
• Create staging environment (staging.account.ezscale.cloud)
• Configure Mailgun or SendGrid for emails

Phase 2: Billing & Subscriptions ✅

• Implement BillingServiceInterface abstraction
• Build StripeBillingService (wraps Laravel Cashier)
• Build PayPalBillingService (wraps srmklive/laravel-paypal)
• Create plan catalog with seeder (6 sample plans across VPS, dedicated, hosting, game)
• Implement subscription creation flow (plan browsing → checkout → payment → coupon support)
• Build payment method management (add/remove/set default via Stripe)
• Build invoice and transaction history pages (paginated, download support)
• Set up webhook handlers for Stripe and PayPal
• Build subscription management (cancel/resume/swap plan)
• Build dunning system (DunningService + scheduled ProcessDunning command)
• Implement coupon system (validation, redemption, percentage/fixed discounts)
• Automatic suspension policy (grace period → suspend → terminate)
• Event-driven architecture (PaymentSucceeded/Failed, SubscriptionCreated/Cancelled)
• 8 Vue pages for billing flow (plans, checkout, subscriptions, billing/invoices/transactions)
• 29 Phase 2 tests (53 total passing)
• Invoice PDF generation (dedicated package)
• Multi-currency support (EUR, GBP, USD, etc.)
• Tax calculation integration (TaxJar/Avalara or manual rates)
• Proration logic for upgrades/downgrades (Cashier swap method)
• Admin coupon management CRUD
• Email notifications for payment events

Phase 3: Provisioning Automation

• Create ProvisioningServiceInterface abstraction
• Build VirtFusion provisioning service:
  • Create VPS via API
  • Suspend/unsuspend VPS
  • Terminate VPS
  • Get status and resource usage
  • Credential generation and secure storage
• Build Pterodactyl provisioning service:
  • Create game server via API
  • Suspend/unsuspend server
  • Delete server
  • Get server status and resources
• Build SynergyCP provisioning service:
  • Provision dedicated server
  • Suspend/unsuspend server
  • Terminate server
  • Get server details
  • Handle limited hardware inventory (waitlist/semi-auto)
• Build Enhance provisioning service:
  • Create web hosting account
  • Suspend/delete account
  • Get account status
• Implement event-driven provisioning (listen to PaymentSucceeded events)
• Build provisioning failure handling and retry logic
• Send credentials email on successful provisioning
• Log all provisioning actions to provisioning_logs table

Phase 4: Customer Dashboard (account.ezscale.cloud)

• Build service overview dashboard:
  • Active services list with status indicators
  • Resource usage widgets (CPU, RAM, disk, bandwidth)
  • Next invoice and payment due date
  • Recent support tickets
  • Quick actions (renew, upgrade, create ticket)
• Build service detail pages:
  • VPS details (IP, credentials, resource graphs, control buttons)
  • Game server details (connect info, resource usage, restart button)
  • Dedicated server details (IPs, access info, bandwidth graph)
  • Web hosting details (domain, cPanel/Enhance link, disk usage)
• Bandwidth usage graphs (from ElastiFlow integration)
• Billing section:
  • Invoice history (with PDF download)
  • Payment history
  • Manage payment methods (add/remove cards, set default)
  • Upcoming renewals
• Plan upgrade/downgrade flow (self-service with proration)
• Subscription cancellation flow (with optional survey)
• Profile and account settings:
  • Contact information
  • Billing/shipping addresses
  • Tax ID
  • Password change
  • 2FA setup (TOTP, passkeys)
• SupportPal integration:
  • SSO to SupportPal
  • View recent tickets widget
  • Create ticket button (opens SupportPal or API)

Phase 5: Admin Panel (admin.ezscale.cloud)

• Analytics dashboard:
  • MRR (Monthly Recurring Revenue) graph
  • ARR (Annual Recurring Revenue)
  • Churn rate calculation and graph
  • Customer growth chart
  • Revenue trends (daily, monthly, yearly)
  • Popular plans and conversion rates
  • Outstanding invoices total
  • Overdue accounts list
• Customer management:
  • Customer list (searchable, filterable)
  • Customer detail view (profile, services, billing history, notes)
  • Edit customer information
  • Impersonate customer (with audit logging)
  • Add admin notes to customer account
  • View customer audit log
• Service management:
  • All services list (filter by type, status, platform)
  • Manually provision service
  • Suspend/unsuspend service
  • Terminate service
  • Modify service (change plan, extend expiry)
  • View provisioning logs
• Order management:
  • Pending orders list
  • Approve/reject orders (for semi-automated provisioning)
  • View order details
• Invoice management:
  • All invoices list (filter by status, date, customer)
  • Create manual invoice
  • Edit invoice (before sending)
  • Void/refund invoice
  • Resend invoice email
• Coupon management:
  • Create coupon (percentage, fixed, applies to plans)
  • Edit coupon details
  • View redemption history
  • Deactivate/delete coupon
• Plan management:
  • Create new plan (set pricing, features, billing cycle)
  • Edit existing plan
  • Archive/hide plan
  • Set stock quantity (for limited dedicated servers)
• System configuration:
  • Email template editor
  • Tax rate configuration (by region)
  • Suspension policy settings (days before suspend/terminate)
  • Bandwidth overage rates
  • Discord webhook URLs
  • API credentials (VirtFusion, Pterodactyl, etc.)
• Audit log viewer:
  • Filter by user, action, date
  • View changes (before/after state)
  • Export logs

Phase 6: Bandwidth Monitoring & Billing

• Set up NetFlow/sFlow export from Juniper switches
• Deploy ElastiFlow collector
• Build BandwidthService to query ElastiFlow API
• Create scheduled job to collect daily bandwidth data
• Store bandwidth usage in bandwidth_usage table
• Build bandwidth usage graphs for customer dashboard
• Implement multi-threshold alerts:
  • 75% quota warning email
  • 90% quota warning email
  • 100% quota reached email
  • Discord webhook for high usage customers
• Implement automatic overage billing:
  • Calculate overages at end of billing cycle
  • Generate overage invoice
  • Email customer with overage details
• Build admin bandwidth reports:
  • Top bandwidth users
  • Total bandwidth by service type
  • Overage revenue report

Phase 7: SupportPal Integration

• Implement SSO for SupportPal:
  • Laravel Passport OAuth2 integration
  • SupportPal SAML or custom SSO config
  • Test seamless login flow
• Build SupportPal API integration:
  • Fetch user's recent tickets
  • Create ticket via API
  • Fetch ticket details and replies
• Build webhook handlers for SupportPal:
  • New ticket created
  • Ticket reply added
  • Ticket status changed
  • Ticket closed
• Display tickets in customer dashboard:
  • Recent tickets widget
  • Link to full ticket in SupportPal
• Admin ticket overview:
  • Open tickets count
  • Tickets by priority
  • Link to SupportPal admin
• Discord notifications for tickets:
  • New ticket opened
  • Ticket escalated (high priority)

Phase 8: Marketing Frontend (ezscale.cloud)

• Homepage:
  • Hero section with value proposition
  • Featured services/plans
  • Trust indicators (uptime, customers, years in business)
  • Call to action (Get Started, View Plans)
• Product pages:
  • VPS hosting page with plan comparison
  • Dedicated servers page with configurations
  • Web hosting page with features
  • Game server hosting page with supported games
• Pricing page:
  • Interactive plan comparison table
  • Currency selector (USD, EUR, GBP)
  • Coupon code application
  • Add to cart / checkout flow
• About page
• Contact page
• Blog/news section (optional, or use WordPress?)
• Knowledge base / FAQ:
  • Getting started guides
  • Tutorials
  • Troubleshooting
  • API documentation
• Legal pages:
  • Terms of Service
  • Privacy Policy
  • Acceptable Use Policy
  • SLA (Service Level Agreement)
• Signup flow:
  • Plan selection
  • Account creation
  • Payment information
  • Order confirmation
  • Redirect to account dashboard

Phase 9: API Development

• Customer API (RESTful, Sanctum auth):
  • GET /api/v1/services - List customer's services
  • GET /api/v1/services/{id} - Service details
  • POST /api/v1/services/{id}/reboot - Reboot server
  • GET /api/v1/invoices - Invoice history
  • GET /api/v1/invoices/{id}/pdf - Download invoice PDF
  • GET /api/v1/bandwidth - Bandwidth usage
  • POST /api/v1/subscriptions/{id}/cancel - Cancel subscription
  • POST /api/v1/tickets - Create support ticket
• Admin API:
  • GET /api/v1/admin/customers - List all customers
  • GET /api/v1/admin/services - List all services
  • POST /api/v1/admin/services/{id}/suspend - Suspend service
  • GET /api/v1/admin/analytics - Analytics data
• API documentation (OpenAPI/Swagger)
• API rate limiting and throttling
• API versioning strategy

Phase 10: Testing, Migration & Launch

• Unit tests for all services and models
• Feature tests for critical user flows:
  • Signup and subscription creation
  • Payment processing (Stripe + PayPal)
  • Service provisioning (all platforms)
  • Upgrades/downgrades
  • Cancellations
  • Invoice generation
  • Bandwidth overage billing
• Integration tests:
  • VirtFusion API integration
  • Pterodactyl API integration
  • SynergyCP API integration
  • Enhance API integration
  • ElastiFlow API integration
  • SupportPal API integration
• Security testing:
  • Penetration testing (OWASP Top 10)
  • Dependency vulnerability scanning
  • CSRF and XSS testing
  • SQL injection testing
  • Rate limiting testing
• Performance testing:
  • Load testing (100+ concurrent users)
  • Database query optimization
  • Redis caching implementation
  • CDN for static assets
• WHMCS migration:
  • Create migration commands:
    • migrate:whmcs-customers
    • migrate:whmcs-subscriptions
    • migrate:whmcs-invoices
    • migrate:whmcs-payments
    • migrate:whmcs-services
    • migrate:whmcs-tickets
  • Test migration in staging
  • Verify data integrity
  • Map WHMCS product IDs to new plan IDs
  • Coordinate Stripe/PayPal subscription transfer
• Pre-launch checklist:
  • Email customers about migration
  • Set up WHMCS URL redirects
  • Configure monitoring (Laravel Telescope, log aggregation)
  • Set up error tracking (Sentry, Bugsnag)
  • Configure backups (database, files, Redis)
  • DNS configuration for all domains
  • SSL certificates for all domains
  • Cloudflare Zero Trust for admin panel
• Launch:
  • Execute final WHMCS migration during maintenance window
  • Enable production mode
  • Monitor for errors and performance issues
  • 30-day parallel operation (keep WHMCS read-only)
  • Gather customer feedback
  • Address bugs and issues
• Post-launch:
  • Monitor analytics and revenue
  • Track customer satisfaction
  • Iterate based on feedback
  • Plan future features

Phase 11: Future Enhancements (Post-Launch)

• Mobile app (iOS/Android) using API
• Advanced analytics (cohort analysis, LTV predictions)
• Automated resource scaling (auto-upgrade when limits reached)
• Custom server configurations (customer can configure RAM, CPU, disk)
• Marketplace for add-ons (additional IPs, backups, snapshots)
• Advanced bandwidth analytics (top talkers, traffic patterns)
• Integration with accounting software (QuickBooks, Xero)
• Advanced reporting (custom reports, scheduled exports)
• Customer referral program (instead of affiliates)
• Live chat support integration
• Status page for service health
• Automated security scanning for customer servers
• Backup management interface
• Server snapshots and restoration