website/docs/superpowers/specs/2026-04-26-dedicated-server-lineup-design.md

Dedicated Server Lineup — Design Spec

Date: 2026-04-26 Status: Approved (skip user-review gate per owner override — implementation starting immediately) Owner: Andrew Repo: EZSCALE/website

Goals

1. Ship the new Dell 14th-gen dedicated server lineup (8 chassis SKUs sourced from SaveMyServer per order) on /dedicated-servers.
2. Re-surface the existing 12th/13th-gen rack inventory (currently status: hidden in the seeder) so it's visible alongside the new line as instant-deploy "in stock" SKUs.
3. Build an interactive per-chassis configurator at /dedicated-servers/{slug} covering CPU, RAM, per-bay drives, OS, bandwidth, networking, IPv4.
4. Add a 5-stage post-order build status tracker (Ordered → Hardware acquired → Assembly → Racked → Deployed) visible to the customer and editable by admins.
5. Wire tiered setup fees that waive automatically on Semi-Annual / Annual cycles.

Non-goals (deferred)

• C from Q6: Two-preset cards (Starter + Performance per chassis) — v1.1, after first-month signal on what people actually buy
• Workload bundles page — v2 if pricing-positioning-vs-budget-bundlers keeps coming up in support
• Automated SaveMyServer order placement — admin-driven for v1
• Live capacity check at order time — buffer-stock model not in v1
• Multi-region (currently Atlanta-only) — Location selector renders but only has one option
• Custom-quote builder for non-catalog requests — uses existing /contact form
• Hetzner comparison rows — placeholder; fills in when separate research lands

Sources of truth

Asset	Path	Role
Catalog JSON	docs/integrations/savemyserver/dedicated-server-catalog.json	27 raw SaveMyServer products, drive options, BOM costs
Build sheets	../infrastructure/docs/dedicated-server-configurations.md	Curated 8-product BOMs, EZSCALE Standard Build (locked baseline)
Pricing	../infrastructure/docs/dedicated-server-pricing-2026q2.md	Customer-facing monthly prices, margin math, drive add-on tables
Configurator design	../infrastructure/docs/superpowers/specs/2026-04-24-dedicated-server-gen14-configurator-design.md	15 configurable option groups, cross-server compliance matrix
Competitor research	../infrastructure/docs/competitors-atlanta-2026.md	ColoCrossing/GTHost positioning baseline
Rack reality	../infrastructure/docs/reference/rack-atl.md	Existing customer-rentable rack slots

EZSCALE Standard Build (locked baseline — applies to all 8 14th-gen chassis)

Non-negotiable per dedicated-server-configurations.md:

Component	Selection
CPU	2× Intel Xeon Gold 6230 (40C / 2.10 GHz)
RAM	32 GB DDR4-2666 ECC RDIMM (2× 16 GB)
Boot	Dell BOSS Card with 2× 240 GB M.2 SSDs (mirrored) — all main bays free for data
Storage controller	PERC HBA330 (Non-RAID, IT mode) — N/A on R740xd NVMe (pure-PCIe)
iDRAC	iDRAC9 Enterprise License
Power	Dual redundant PSU
Network	1× 1 GbE onboard + 1× 10 Gbps SFP+
Drive trays	Pre-installed in every bay
OS	No OS (customer choice via post-provisioning panel)
Bandwidth	1 Gbps unmetered uplink
IPv4	1× included
IPv6	/64 included

The 8 14th-gen chassis

Slug	Title	Form	Bays	Std build cost	Starting $/mo	Setup tier
r440-4lff	R440 4-Bay 3.5" LFF (1U)	1U	4× LFF	$1,690.61	$119	2 ($149)
r540-8lff	R540 8-Bay 3.5" LFF (2U)	2U	8× LFF	$1,877.03	$159	3 ($249)
r640-8sff	R640 8-Bay 2.5" SFF (1U)	1U	8× SFF	$1,411.83	$179	2 ($149)
r740-16sff	R740 16-Bay 2.5" SFF (2U)	2U	16× SFF	$1,704.26	$229	3 ($249)
r740xd-24sff	R740xd 24-Bay 2.5" SFF (2U)	2U	24× SFF	$1,919.73	$279	3 ($249)
r740xd-12lff	R740xd 12-Bay 3.5" LFF (2U)	2U	12× LFF	$2,148.96	$249	3 ($249)
r640-10nvme	R640 10-Bay U.2 NVMe (1U)	1U	10× NVMe	$1,606.79	$239	4 ($399)
r740xd-24nvme	R740xd 24-Bay U.2 NVMe (2U)	2U	24× NVMe	$2,275.44	$279	4 ($399)

Setup tiers (per Q5 brainstorm):

Tier	Chassis class	Setup fee
1	Single-socket Budget (R240/R340) — not in v1 lineup	$99
2	Dual-socket 1U	$149
3	Dual-socket 2U	$249
4	NVMe / Quad-socket Enterprise	$399

Tier amounts revised down from $149/$349/$549/$799 after a check against the competitor research (infrastructure/docs/competitors-atlanta-2026.md + dedicated-server-pricing-2026q2.md). The original tiers approached Hetzner Dell US setup pricing ($840–$1,020) which is too aggressive for a small Atlanta provider competing against ColoCrossing ($0 setup) and OVH SYS ($60–$343). Halved tiers preserve a meaningful safety net on monthly customers (~1 month of rental) while staying inside the OVH SYS price band.

Setup fee waived on Semi-Annual (6 mo) and Annual (12 mo) cycles. Non-refundable once hardware is purchased (typically within 24h of order). Rental fees stay under the 14-day money-back guarantee.

Architecture

Routes

/dedicated-servers                          ← catalog landing (chassis grid)
/dedicated-servers/{slug}                   ← per-chassis detail + configurator

account.<domain>/services/{service}          ← existing route, gets BuildStatusPanel
admin.<domain>/orders/{order}/build         ← admin milestone updater

Database

1. Migration: add_setup_fee_to_plans_table

$table->decimal('setup_fee', 10, 2)->default(0)->after('price');

2. Migration: create_service_build_milestones_table

Schema::create('service_build_milestones', function (Blueprint $table): void {
    $table->id();
    $table->foreignId('subscription_id')->constrained()->cascadeOnDelete();
    $table->string('stage'); // 'ordered' | 'hardware_acquired' | 'assembly' | 'racked' | 'deployed'
    $table->timestamp('reached_at')->nullable();
    $table->text('note')->nullable();
    $table->foreignId('updated_by')->nullable()->constrained('users');
    $table->timestamps();
    $table->unique(['subscription_id', 'stage']);
});

3. PlanSeeder updates

• Re-enable existing 12th/13th-gen rows: status: hidden → status: active. Stock counts preserved.
• Insert 8 new 14th-gen rows with: features JSON containing cpu, ram, storage, bays, tier (chassis tier number), lead_time_days: '7-10', generation: '14th-gen'. Setup fee per the table above.

4. ConfigOptionSeeder updates

Add a Dedicated Gen14 Configurator group cluster per 2026-04-24-dedicated-server-gen14-configurator-design.md:

• dedicated_server_gen14_cpu (standard CPU group — R440/R540/R640/R740)
• dedicated_server_gen14_cpu_r740xd (R740xd-only CPU group)
• dedicated_server_gen14_ram (RAM tiers)
• dedicated_server_gen14_os (OS selector)
• dedicated_server_gen14_bandwidth (bandwidth tiers)
• dedicated_server_gen14_networking (private networking add-on)
• dedicated_server_gen14_ipv4 (IPv4 block size)
• dedicated_server_gen14_location (Atlanta only for v1)
• dedicated_server_gen14_lff_bays_1_4 (drive selection bays 1-4 LFF)
• dedicated_server_gen14_lff_bays_5_8 (drive selection bays 5-8 LFF)
• dedicated_server_gen14_r740xd_lff_bays (R740xd 12-bay LFF)
• dedicated_server_gen14_sff_slots_1_8 (SFF slots 1-8)
• dedicated_server_gen14_sff_slots_9_16 (SFF slots 9-16, R740 only)
• dedicated_server_gen14_sff_slots_17_24 (SFF slots 17-24, R740xd SFF only)
• dedicated_server_gen14_nvme_slots (U.2 NVMe slots)

Attach each sub-group only to applicable chassis per the cross-server compliance matrix.

Frontend file map

resources/ts/Pages/Marketing/
├─ DedicatedServers.vue                    (REWRITE)
└─ DedicatedServerDetail.vue               (NEW)

resources/ts/Pages/Account/Services/
└─ Show.vue                                (extend with BuildStatusPanel)

resources/ts/Pages/Admin/Orders/
└─ BuildTracker.vue                        (NEW)

resources/ts/Components/Marketing/Dedicated/
├─ ChassisCard.vue                         (NEW)
├─ GenerationFilter.vue                    (NEW)
├─ DedicatedConfigurator/
│  ├─ index.vue
│  ├─ CpuSelector.vue
│  ├─ RamSelector.vue
│  ├─ DriveBayPicker.vue
│  ├─ OsSelector.vue
│  ├─ BandwidthSelector.vue
│  ├─ NetworkingSelector.vue
│  ├─ Ipv4Selector.vue
│  └─ ConfiguratorFooter.vue
└─ BuildStatusPanel.vue                    (used by both customer + admin)

resources/ts/stores/
└─ dedicatedConfigurator.ts                (NEW Pinia store)

Pinia state

state = {
  chassis: Plan | null,
  cpu: string,
  ramGb: number,           // 32, 64, 128, 256, 512, 1024, 1536
  bays: Array<string|'empty'>,
  os: string,
  bandwidth: string,
  privateNetworking: boolean,
  ipv4: 1 | 5 | 13 | 29,
  cycle: 'monthly' | 'quarterly' | 'semi_annual' | 'annual',
}

getters = {
  baselinePrice, cpuUpgradeCost, ramUpgradeCost, driveCost,
  bandwidthCost, ipv4Cost, cycleSubtotal, setupFee,
  cycleTotal, shareUrl, checkoutUrl,
}

URL state contract

/dedicated-servers/{slug}?<params> and /checkout/{plan_id}?<params> share:

Param	Values	Default
cpu	option value slug	baseline
ram	32 64 128 256 512 1024 1536	32
bays	comma-list, length = bay count	chassis-specific lean preset
os	none alma9 ubuntu24 debian12 windows-byol	none
bw	1g-unmetered 10g-1tb 10g-10tb 10g-100tb 10g-unmetered	1g-unmetered
pn	0 1	0
ipv4	1 5 13 29	1
cycle	monthly quarterly semi_annual annual	monthly

Setup fee flow

Setup fee is calculated at checkout based on plan.setup_fee and selected cycle:

$includesSetupFee = in_array($cycle, ['monthly', 'quarterly']);
$setupFee = $includesSetupFee ? $plan->setup_fee : 0;

Surfaced as a separate line item on the checkout page with explanatory text.

Build tracker stages

#	Stage	Triggered by	Customer-visible message
1	ordered	Subscription created event	"Order received. We're placing the hardware order with our supplier."
2	hardware_acquired	Admin click	"Hardware acquired and en route to our datacenter (typically 2-3 days)."
3	assembly	Admin click	"Server received in Atlanta. Our DC tech is configuring iDRAC and assembly."
4	racked	Admin click	"Server racked, powered up, and online for final QA."
5	deployed	Admin click	"Server is live. Root credentials and iDRAC access have been emailed."

The deployed milestone flips subscription.status from pending → active and triggers the deployment email.

Edge cases

Case	Behavior
URL has more bay entries than chassis has bays	Truncate; toast warning
URL has invalid CPU for the chassis	Fall back to baseline; snackbar
Subscription cancelled before hardware_acquired	Full refund (rental + setup fee)
Subscription cancelled after hardware_acquired, inside 14 days	Pro-rated rental refund; setup fee non-refundable; chassis added to "ready-to-deploy" inventory
Customer wants off-catalog chassis	"Need something custom?" CTA → /contact form
Mobile (< 768 px)	DriveBayPicker collapses to single-column list; sticky footer docks to viewport bottom
Browser back/forward	URL hydration restores everything

Testing

• Pest — tests/Feature/Marketing/DedicatedServersTest.php and tests/Feature/Account/BuildTrackerTest.php
• Vitest — deferred (Vitest not currently installed in this project; covered by Playwright + Pest)
• Playwright — tests/e2e/dedicated-configurator.spec.ts (one happy-path E2E)

Acceptance criteria

• Migration adds plans.setup_fee and service_build_milestones table
• PlanSeeder seeds 8 new 14th-gen rows; un-hides existing 12th/13th-gen rows
• ConfigOptionSeeder adds 15 sub-groups under "Dedicated Gen14 Configurator" with chassis-specific attachments
• /dedicated-servers lists all dedicated plans (both lines), generation filter works
• /dedicated-servers/{slug} works for all 8 new chassis slugs
• Configurator computes correct totals across all option groups
• Setup fee shows on Monthly/Quarterly, hides on Semi-Annual/Annual
• Setup fee non-refundable note on checkout + FAQ
• Order this configuration deep-links with all params; checkout pre-selects them
• Copy share link works
• BuildStatusPanel renders during build; admin can mark milestones; customer sees timestamps
• deployed milestone flips subscription pending → active
• Pest tests pass
• npm run build and php artisan test --compact pass
• Mobile layout works without horizontal scroll

Open implementation questions (deferred to phase work)

• Exact RAM upgrade pricing tiers — pull from dedicated-server-pricing-2026q2.md at seeder-write time
• Exact drive add-on prices per chassis — pull from catalog JSON drives.drives array per chassis
• Bandwidth tier pricing — pull from dedicated-server-pricing-2026q2.md
• Hetzner comparison row data — pending separate research