fix(vps): correctly position Ezra in the support story
The differentiator card and comparison row were positioning EZSCALE as "no chatbots" — but we DO run Ezra, an AI assistant that extends the support team. Reframed honestly: engineer-first support where Ezra helps the team triage and respond faster, not the other way around. That's still differentiated against tier-1 outsourced or AI-only support models the big clouds run. Also drops in docs/integrations/savemyserver/dedicated-server-catalog.json — 27 Dell 14th-gen products from SaveMyServer with EZSCALE baseline config and pricing, generated by a separate scraping session at /tmp/sms-configurator. Lives next to other vendor integration data in docs/integrations/. Will feed the dedicated-server PlanSeeder refresh in a follow-up task. Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
This commit is contained in:
36270
docs/integrations/savemyserver/dedicated-server-catalog.json
Normal file
36270
docs/integrations/savemyserver/dedicated-server-catalog.json
Normal file
File diff suppressed because it is too large
Load Diff
@@ -66,8 +66,8 @@ const storagePlans = computed<EstimatorPlan[]>(() =>
|
||||
const differentiators: Differentiator[] = [
|
||||
{
|
||||
icon: 'tabler-headset',
|
||||
title: 'Real US-based humans',
|
||||
description: 'Atlanta-based ops team. Tickets answered by engineers, not chatbots. Same hands fix the server and reply to your ticket.',
|
||||
title: 'Engineer-first support',
|
||||
description: 'Atlanta-based ops team answers your tickets. Ezra, our AI assistant, helps us triage and respond faster — she works for the team, not in place of it.',
|
||||
},
|
||||
{
|
||||
icon: 'tabler-history',
|
||||
@@ -120,9 +120,9 @@ const comparisonRows = [
|
||||
theirs: '$0.05/GB add-on',
|
||||
},
|
||||
{
|
||||
feature: 'Talk to engineers, not chatbots',
|
||||
ours: 'Direct line to ops team',
|
||||
theirs: 'Tier-1 outsourced',
|
||||
feature: 'Who answers your ticket',
|
||||
ours: 'Engineers, AI-assisted by Ezra',
|
||||
theirs: 'Tier-1 outsourced or AI-only',
|
||||
},
|
||||
{
|
||||
feature: 'Predictable monthly bill',
|
||||
|
||||
Reference in New Issue
Block a user