fix(vps): correctly position Ezra in the support story

The differentiator card and comparison row were positioning EZSCALE
as "no chatbots" — but we DO run Ezra, an AI assistant that
extends the support team. Reframed honestly: engineer-first support
where Ezra helps the team triage and respond faster, not the
other way around. That's still differentiated against tier-1
outsourced or AI-only support models the big clouds run.

Also drops in docs/integrations/savemyserver/dedicated-server-catalog.json
— 27 Dell 14th-gen products from SaveMyServer with EZSCALE baseline
config and pricing, generated by a separate scraping session at
/tmp/sms-configurator. Lives next to other vendor integration data
in docs/integrations/. Will feed the dedicated-server PlanSeeder
refresh in a follow-up task.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
This commit is contained in:
2026-04-26 16:39:27 -04:00
parent 28a4ca8d32
commit c688180842
2 changed files with 36275 additions and 5 deletions

File diff suppressed because it is too large Load Diff

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@@ -66,8 +66,8 @@ const storagePlans = computed<EstimatorPlan[]>(() =>
const differentiators: Differentiator[] = [
{
icon: 'tabler-headset',
title: 'Real US-based humans',
description: 'Atlanta-based ops team. Tickets answered by engineers, not chatbots. Same hands fix the server and reply to your ticket.',
title: 'Engineer-first support',
description: 'Atlanta-based ops team answers your tickets. Ezra, our AI assistant, helps us triage and respond faster — she works for the team, not in place of it.',
},
{
icon: 'tabler-history',
@@ -120,9 +120,9 @@ const comparisonRows = [
theirs: '$0.05/GB add-on',
},
{
feature: 'Talk to engineers, not chatbots',
ours: 'Direct line to ops team',
theirs: 'Tier-1 outsourced',
feature: 'Who answers your ticket',
ours: 'Engineers, AI-assisted by Ezra',
theirs: 'Tier-1 outsourced or AI-only',
},
{
feature: 'Predictable monthly bill',