fix(vps): correctly position Ezra in the support story
The differentiator card and comparison row were positioning EZSCALE as "no chatbots" — but we DO run Ezra, an AI assistant that extends the support team. Reframed honestly: engineer-first support where Ezra helps the team triage and respond faster, not the other way around. That's still differentiated against tier-1 outsourced or AI-only support models the big clouds run. Also drops in docs/integrations/savemyserver/dedicated-server-catalog.json — 27 Dell 14th-gen products from SaveMyServer with EZSCALE baseline config and pricing, generated by a separate scraping session at /tmp/sms-configurator. Lives next to other vendor integration data in docs/integrations/. Will feed the dedicated-server PlanSeeder refresh in a follow-up task. Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
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docs/integrations/savemyserver/dedicated-server-catalog.json
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36270
docs/integrations/savemyserver/dedicated-server-catalog.json
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@@ -66,8 +66,8 @@ const storagePlans = computed<EstimatorPlan[]>(() =>
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const differentiators: Differentiator[] = [
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const differentiators: Differentiator[] = [
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{
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{
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icon: 'tabler-headset',
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icon: 'tabler-headset',
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title: 'Real US-based humans',
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title: 'Engineer-first support',
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description: 'Atlanta-based ops team. Tickets answered by engineers, not chatbots. Same hands fix the server and reply to your ticket.',
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description: 'Atlanta-based ops team answers your tickets. Ezra, our AI assistant, helps us triage and respond faster — she works for the team, not in place of it.',
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},
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},
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{
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{
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icon: 'tabler-history',
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icon: 'tabler-history',
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@@ -120,9 +120,9 @@ const comparisonRows = [
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theirs: '$0.05/GB add-on',
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theirs: '$0.05/GB add-on',
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},
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},
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{
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{
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feature: 'Talk to engineers, not chatbots',
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feature: 'Who answers your ticket',
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ours: 'Direct line to ops team',
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ours: 'Engineers, AI-assisted by Ezra',
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theirs: 'Tier-1 outsourced',
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theirs: 'Tier-1 outsourced or AI-only',
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},
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},
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{
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{
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feature: 'Predictable monthly bill',
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feature: 'Predictable monthly bill',
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