Major additions:
- Knowledge base with categories, articles, revisions, and voting
- Enhanced ticket system: departments, SLA policies, canned responses, tags, custom fields, satisfaction ratings, internal notes
- Multi-currency support with exchange rate sync
- Shopping cart and quote system with PDF generation
- Affiliate program with referrals, commissions, and payouts
- Account credits, credit notes, and debit notes
- Staff management with granular role-based permissions
- Fraud detection and order risk assessment
- ServerHunter SEO integration
- Service lifecycle events (suspend/unsuspend/terminate)
- Service management panels for VPS, Dedicated, Hosting, and Game servers
- Plan lifecycle fields and per-customer overrides
- 30+ migrations, 17 factories, 8 feature test suites
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>