6f39c32270
Replaces planned SupportPal integration with a built-in ticket system. Customer side: create tickets, reply, close. Admin side: manage all tickets with search/filters, staff replies, status updates. Includes 30 Pest tests (144 total, 775 assertions). Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
37 lines
850 B
PHP
37 lines
850 B
PHP
<?php
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declare(strict_types=1);
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namespace Database\Factories;
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use App\Models\SupportTicket;
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use App\Models\TicketReply;
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use App\Models\User;
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use Illuminate\Database\Eloquent\Factories\Factory;
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/**
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* @extends \Illuminate\Database\Eloquent\Factories\Factory<\App\Models\TicketReply>
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*/
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class TicketReplyFactory extends Factory
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{
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protected $model = TicketReply::class;
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/** @return array<string, mixed> */
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public function definition(): array
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{
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return [
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'ticket_id' => SupportTicket::factory(),
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'user_id' => User::factory(),
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'body' => fake()->paragraphs(2, true),
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'is_staff_reply' => false,
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];
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}
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public function staffReply(): static
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{
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return $this->state(fn (array $attributes): array => [
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'is_staff_reply' => true,
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]);
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}
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}
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