Email integration: IMAP polling via webklex/php-imap (M365/Zoho/MIAB
compatible), TicketEmailProcessor with 3-strategy ticket matching
(In-Reply-To, References, subject line [EZSCALE-{id}]), signature and
quote stripping, scheduled command every 2min.
Outbound: 4 notification classes (TicketCreated, CustomerReply,
StaffReply, StatusChanged) with email threading headers via
withSymfonyMessage(). Staff replies set Reply-To: support@ezscale.cloud.
Frontend: ticket reference chips on all pages, "Via Email" badges on
email-originated replies. 12 new tests (163 total, 816 assertions).
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Phase 3 (Provisioning):
- Create ProvisioningServiceInterface abstraction
- Implement VirtFusionService for VPS provisioning via REST API
- Implement SynergyCPService for dedicated server provisioning
- Implement EnhanceService for web hosting provisioning
- Create ProvisioningFactory for service type routing
- Add API config for VirtFusion, SynergyCP, Enhance
Phase 4 (Customer Dashboard):
- Enhance DashboardController with real data (services, subscriptions,
invoices, pending amounts, next renewal)
- Rebuild Dashboard.vue with stats cards, active subscriptions list,
recent invoices table, and quick action buttons
Phase 8 (Marketing):
- Add Terms of Service page with 15 sections
- Add Privacy Policy page (GDPR/CCPA aware)
- Add Acceptable Use Policy page
- Add Service Level Agreement page (99.99% uptime, credit calc)
- 52 tests passing, build clean
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Add complete billing system with Stripe and PayPal gateway support,
checkout flow with coupon validation, subscription management
(cancel/resume/swap), payment method management, invoice and
transaction history, webhook handlers, dunning/suspension system
with scheduled processing, and 29 new tests (53 total passing).
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
