Major additions:
- Knowledge base with categories, articles, revisions, and voting
- Enhanced ticket system: departments, SLA policies, canned responses, tags, custom fields, satisfaction ratings, internal notes
- Multi-currency support with exchange rate sync
- Shopping cart and quote system with PDF generation
- Affiliate program with referrals, commissions, and payouts
- Account credits, credit notes, and debit notes
- Staff management with granular role-based permissions
- Fraud detection and order risk assessment
- ServerHunter SEO integration
- Service lifecycle events (suspend/unsuspend/terminate)
- Service management panels for VPS, Dedicated, Hosting, and Game servers
- Plan lifecycle fields and per-customer overrides
- 30+ migrations, 17 factories, 8 feature test suites
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Includes all work from phases 6-9+ and frontend polish rounds 1 & 2:
- Login history with device trust, new device notifications, session management
- Churn prevention: cancellation surveys, winback campaigns with email sequences
- Financial reports: revenue, P&L, tax, aging, refund, subscription reports with PDF/CSV/JSON export
- Configurable checkout: plan config groups/options, build-your-own VPS
- Frontend polish: fix broken legal links, add SEO meta tags, favicon, font display=swap,
Head titles on all 14 marketing pages, mobile responsive fixes, AuthLayout legal footer,
remove false 24/7 claims, hide empty stats, correct uptime SLA to 99.9%,
GameServers notify buttons linked to /contact, 301 redirects for /terms and /privacy
- WHMCS migration scripts
- Update legal page effective dates to March 16, 2026
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
