From cbc706d934e381092c597dab2a36eac19e3f9edd672d9ed2d62035e002308df3 Mon Sep 17 00:00:00 2001
From: Claude Dev <support+claude@ezscale.cloud>
Date: Mon, 9 Feb 2026 20:24:09 -0500
Subject: [PATCH] Add recent support tickets section to customer dashboard

Shows the 5 most recent tickets with status/priority chips and relative
timestamps. Includes empty state with Create Ticket button.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
---
 .../Account/DashboardController.php           |   7 +
 website/resources/ts/Pages/Dashboard.vue      | 125 +++++++++++++++++-
 2 files changed, 129 insertions(+), 3 deletions(-)

diff --git a/website/app/Http/Controllers/Account/DashboardController.php b/website/app/Http/Controllers/Account/DashboardController.php
index a4c6090..61bc76f 100644
--- a/website/app/Http/Controllers/Account/DashboardController.php
+++ b/website/app/Http/Controllers/Account/DashboardController.php
@@ -48,6 +48,12 @@ class DashboardController extends Controller
             ->whereIn('status', ['open', 'in_progress', 'waiting'])
             ->count();
 
+        $recentTickets = SupportTicket::query()
+            ->where('user_id', $user->id)
+            ->latest()
+            ->take(5)
+            ->get(['id', 'subject', 'status', 'priority', 'created_at', 'updated_at']);
+
         return Inertia::render('Dashboard', [
             'activeServicesCount' => $activeServicesCount,
             'activeSubscriptionsCount' => $activeSubscriptionsCount,
@@ -56,6 +62,7 @@ class DashboardController extends Controller
             'pendingInvoicesAmount' => number_format((float) $pendingInvoicesAmount, 2, '.', ''),
             'nextRenewalDate' => $nextRenewalDate,
             'openTicketsCount' => $openTicketsCount,
+            'recentTickets' => $recentTickets,
         ]);
     }
 }
diff --git a/website/resources/ts/Pages/Dashboard.vue b/website/resources/ts/Pages/Dashboard.vue
index c5b380f..a714d05 100644
--- a/website/resources/ts/Pages/Dashboard.vue
+++ b/website/resources/ts/Pages/Dashboard.vue
@@ -3,8 +3,8 @@ import { Link } from '@inertiajs/vue3'
 import { computed } from 'vue'
 import AccountLayout from '@/Layouts/AccountLayout.vue'
 import StatCard from '@/Components/StatCard.vue'
-import { resolveSubscriptionStatusColor, resolveInvoiceStatusColor, formatPrice } from '@/utils/resolvers'
-import type { Subscription, Invoice } from '@/types'
+import { resolveSubscriptionStatusColor, resolveInvoiceStatusColor, resolveTicketStatusColor, resolveTicketPriorityColor, formatPrice } from '@/utils/resolvers'
+import type { Subscription, Invoice, SupportTicket } from '@/types'
 
 interface Props {
   activeServicesCount: number
@@ -14,6 +14,7 @@ interface Props {
   pendingInvoicesAmount: string
   nextRenewalDate: string | null
   openTicketsCount: number
+  recentTickets: SupportTicket[]
 }
 
 defineOptions({ layout: AccountLayout })
@@ -40,6 +41,33 @@ const formattedNextRenewal = computed<string>(() => {
   return formatDate(props.nextRenewalDate)
 })
 
+function formatRelativeTime(dateString: string): string {
+  const date = new Date(dateString)
+  const now = new Date()
+  const diffMs = now.getTime() - date.getTime()
+  const diffMinutes = Math.floor(diffMs / 60000)
+  const diffHours = Math.floor(diffMs / 3600000)
+  const diffDays = Math.floor(diffMs / 86400000)
+
+  if (diffMinutes < 1) {
+    return 'Just now'
+  }
+  if (diffMinutes < 60) {
+    return `${diffMinutes}m ago`
+  }
+  if (diffHours < 24) {
+    return `${diffHours}h ago`
+  }
+  if (diffDays < 7) {
+    return `${diffDays}d ago`
+  }
+  return formatDate(dateString)
+}
+
+function formatStatus(status: string): string {
+  return status.replace(/_/g, ' ')
+}
+
 const unpaidInvoices = computed<Invoice[]>(() => {
   return props.latestInvoices.filter(
     (invoice: Invoice) => invoice.status === 'pending' || invoice.status === 'overdue',
@@ -324,7 +352,98 @@ const unpaidInvoices = computed<Invoice[]>(() => {
       </VCol>
     </VRow>
 
-    <!-- Row 3: Quick Actions -->
+    <!-- Row 3: Recent Support Tickets -->
+    <VRow class="mb-2">
+      <VCol cols="12">
+        <VCard>
+          <VCardTitle class="d-flex align-center justify-space-between">
+            <span>Recent Support Tickets</span>
+            <Link
+              href="/tickets"
+              class="text-primary text-body-2 text-decoration-none"
+            >
+              View All
+            </Link>
+          </VCardTitle>
+
+          <VCardText v-if="recentTickets.length === 0">
+            <div class="text-center py-8">
+              <VIcon
+                icon="tabler-ticket-off"
+                size="48"
+                class="text-disabled mb-3"
+              />
+              <div class="text-body-2 text-medium-emphasis mb-3">
+                No support tickets yet
+              </div>
+              <Link
+                href="/tickets/create"
+                class="text-decoration-none"
+              >
+                <VBtn
+                  size="small"
+                  color="primary"
+                >
+                  Create Ticket
+                </VBtn>
+              </Link>
+            </div>
+          </VCardText>
+
+          <VTable
+            v-else
+            density="comfortable"
+          >
+            <thead>
+              <tr>
+                <th>Subject</th>
+                <th>Status</th>
+                <th>Priority</th>
+                <th>Last Updated</th>
+              </tr>
+            </thead>
+            <tbody>
+              <tr
+                v-for="ticket in recentTickets"
+                :key="ticket.id"
+              >
+                <td>
+                  <Link
+                    :href="`/tickets/${ticket.id}`"
+                    class="text-primary text-decoration-none font-weight-medium"
+                  >
+                    {{ ticket.subject }}
+                  </Link>
+                </td>
+                <td>
+                  <VChip
+                    :color="resolveTicketStatusColor(ticket.status)"
+                    size="small"
+                    class="text-capitalize"
+                  >
+                    {{ formatStatus(ticket.status) }}
+                  </VChip>
+                </td>
+                <td>
+                  <VChip
+                    :color="resolveTicketPriorityColor(ticket.priority)"
+                    size="small"
+                    class="text-capitalize"
+                  >
+                    {{ ticket.priority }}
+                  </VChip>
+                </td>
+                <td class="text-body-2">
+                  {{ formatRelativeTime(ticket.updated_at) }}
+                </td>
+              </tr>
+            </tbody>
+          </VTable>
+        </VCard>
+      </VCol>
+    </VRow>
+
+    <!-- Row 4: Quick Actions -->
     <VRow>
       <VCol cols="12">
         <VCard>